Find answers, ask questions, and connect with our
community around the world.

News Feed Forums Lightroom Collage Template Import Trouble

  • Collage Template Import Trouble

     Chris updated 2 months, 3 weeks ago 2 Members · 4 Posts
  • Robin

    April 16, 2020 at 12:01 pm

    I have Windows 10, LR Classic CC and working with the Picture collage templates.  I am trying to import the templates over to LR and I get the empty folders with no templates.  I’ve worked for a few hours with no results.  Seems like I’ve tried everything to get those templates imported in with no success.  Any help would be appreciated.  Thank you.

  • Chris

    April 17, 2020 at 9:41 am

    Hi Robin,  Did you watch the tutorial on how to install the Collage Templates?  If not, please watch: Module 1, Lesson 2, Install Templates.

    Also, the classroom (to ask questions) is located here:

    Each course has a corresponding virtual classroom for asking questions specific to it.

    Let me know if you’re still having trouble getting the templates added to the Print Module.



  • Robin

    April 17, 2020 at 11:49 am

    Hello Chris, Thank you for your reply.  I’m sorry I did not know about the class question area.  

    I did watch the video on how to install the templates, several times and followed the instructions step by step.  I have the latest version of LR Classic CC and it’s all updated.  I’ve checked everything.  I’ve downloaded and redownloaded and reinstalled and all I get is empty folders when I complete the process.  I will try again and see if I can get it to work today.  Not sure why it’s not working for me.  Thank you,


  • Chris

    April 17, 2020 at 12:00 pm

    I posted a couple of screenshots in the classroom. 

Log in to reply.

Original Post
0 of 0 posts June 2018